Where do I return Comcast equipment near me

Drop off your equipment at any Xfinity Store or Comcast Service Center. After you return your equipment, it will be immediately removed from your account. Our team at the Xfinity Store will provide you with a receipt confirming your return details.

Where can I return Comcast equipment to me?

Drop off your equipment at any Xfinity Store or Comcast Service Center. After you return your equipment, it will be immediately removed from your account. Our team at the Xfinity Store will provide you with a receipt confirming your return details.

How long do I have to return my XFINITY equipment?

You have 14 days from when your device was shipped (or purchased in a retail store) to initiate a return or exchange. The device must be activated before being returned. For accessories, you have 30 days to initiate a return or exchange.

Does Comcast have a drop box for equipment?

Comcast customers can drop off equipment as-is – no box or packaging required. Comcast and The UPS Store are working together to simplify the process of equipment returns. … Customers can walk into any The UPS Store location, drop off their equipment and take their receipt. And this is all free for our customers.

How do I return Comcast equipment to coronavirus?

Returning Equipment During COVID-19 Visit our Digital Return Center and select the devices you would like to return. Then box up the equipment, print your UPS return label and call 1-800-PICK-UPS to schedule the pickup.

How do I cancel my Comcast Internet and keep 2021?

To start the phone canceling process, call 1-800-XFINITY (1-800-934-6489). When you call, answer the menu by saying “cancel service.” Once you get through to someone, ask if you’re speaking with Retention. If they’re not Retention, let them know you’d like to be transferred.

What happens if you don't return your cable box?

If you don’t return the equipment Comcast will evetually turn the matter over to a collection agency. The agency will attempt to collect the money for the unreturned equipment. It will go against your credit score if not paid in a timely manner or not paid at all.

How do I quit Comcast?

The best way to get in touch is to call Comcast at 1-800-XFINITY (1-800-934-6489). Follow the prompts to cancel service. Or just keep repeating “cancel service.” You can email a cancellation request as well and have Comcast call you. If you don’t want to wait on the phone, that’s a good option.

How much does Xfinity charge for modem if not returned?

Kevin Hunt: Comcast Says Recycle Old Modem, Then Charges $110 As ‘Unreturned’ When a modem can’t keep up with the faster speeds of new technology, it’s time to get an updated modem.

What if I lost my Xfinity equipment?

If you think your device is lost, we recommend contacting us to suspend your service and lock your device. This will prevent anyone from using your Xfinity Mobile device and racking up charges. If your device turns up later, we can simply reinstate your service.

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How much does Comcast equipment cost?

Xfinity equipment fee: up to $14/mo. With your internet plan, you can use your own modem and router. But if you want to go with Xfinity’s modem/router, the xFi Gateway, you’ll need to pay as much as $14 per month.

What is unreturned equipment fee Comcast?

RE: HOW DID WE GET BILLED $350 FOR AN UNRETURNED EQUIPMENT- from a loyal XFINITY customer for years.

Is Xfinity Flex really free?

The Xfinity Flex is a TV streaming device offered free-of-charge to Xfinity internet-only customers. … Streaming customers of Netflix, Hulu and Amazon Prime Video can access their subscriptions on their televisions through this Comcast device.

Do I have to return Xfinity Flex?

Your first Xfinity Flex streaming TV Box is included with your Xfinity Internet service. Each additional TV Box is just $5 per month. … You must return your Xfinity Flex streaming TV Box(es) upon the end of your Xfinity Flex service. If you’re an Xfinity TV customer, you aren’t eligible for Xfinity Flex.

Where do I return my cable box?

Secure the equipment with the packaging included in your shipping box. Place the prepaid return label over the original shipping label. Bring the packaged equipment to any U.S. Postal Service Office. Use the U.S. Postal Service Locator tool to find the nearest office to you.

How much does a Xfinity cable box cost?

The Xfinity X1 set-top box costs $7.50 per month for your first box, and each additional TV box costs $7.50.

Does Comcast require a cable box?

If you’re a current Xfinity Internet customer, you don’t need any additional equipment to use Xfinity Instant TV. Customers can use their compatible gateway. … No TV Box is required to watch Xfinity Instant TV. You can also watch using the Xfinity Stream app on your compatible smart TV, smartphone, tablet or Roku device.

How do I get rid of Comcast Cable and keep Internet?

Just call customer service and tell them you wish to drop the TV service. They may offer you a special rate to stay with them, but you can still keep your internet service. Just call Comcast and tell them you know longer want video; but want to retain internet service.

Does Xfinity have a cancellation fee?

An $110/$230 Early Termination Fee for (TV, Internet, Voice or Home) will apply if you cancel all services, excluding Xfinity Mobile, during the term of the agreement. The Early Termination Fee decreases monthly. The Early Termination Fee will not apply if you cancel within 30 days of installation.

How can I get Comcast to lower my bill?

Choose a TV package with fewer channels.
Lower your internet speed.
Stop going over your data cap.
Get rid of rental equipment.
Negotiate your monthly cost.

Can I use an old Xfinity modem?

You might be thinking you should have used an Xfinity router, but you should be able to use your own router with Xfinity without any issues. Once the internet connection is set up, make sure it’s activated by going to the Xfinity website. You’ll see a series of steps you can follow to ensure everything is connected.

How long does it take to cancel XFINITY?

To submit your cancellation request, please visit Please note that it may take up to 48 hours to process your request.

Can you cancel Comcast in person?

How To Cancel Xfinity in Person. To cancel your Xfinity subscription in person you will need to visit your local Xfinity store. This is where you can look for Xfinity store locations. When you get there explain the situation and the reasons why you no longer require their services.

How do I contact Comcast?

Please call us at 1-800-XFINITY to talk to one of our customer service representatives for further information.

Can I buy a cable box instead of renting Xfinity?

Answer. Yes. You can purchase your own device or DVR available from a legitimate retailer and-or authorized reseller in the United States.

How do I replace my Comcast modem with my own?

Buy an Xfinity Compatible Modem & Router or a Gateway to Replace your Comcast Modem. …
Call Comcast to Activate your Modem (Or, Use the Activation App) …
Connect your Mobile Devices to your Router WiFi. …
Return your Old Comcast Modem!

Can Roku replace Xfinity cable box?

Hey Comcast subscribers, now you can use the Roku Xfinity app instead of a cable box. The app allows subscribers to watch live and on-demand TV via Roku devices. It’s free during beta, but will entail a monthly fee after official launch.

Can cable companies charge for equipment?

Take note: It’s now illegal for broadband and TV providers to charge fees for equipment customers own themselves, according to Ars Technica. The fees are outlawed under a bill called the Television Viewer Protection Act that Congress passed and President Donald Trump signed in 2019.

Does Comcast charge to send technicians?

The normal fee for new service installed by a technician is $59.99. You might be able to get a free install by ordering online or if you order over the phone and there is a special for installations.

What's the difference between router and modem?

Your modem is a box that connects your home network to the wider Internet. A router is a box that lets all of your wired and wireless devices use that Internet connection at once and also allows them to talk to one another without having to do so over the Internet.